Privacy Policy

1. Introduction

Aairo ("we", "our", "us") respects your privacy and is committed to protecting the personal information of users who visit or interact with our website, www.aairo.co.in (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Website, products, or services.

By accessing or using the Website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

Information that can identify you, such as:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Company name (for B2B orders)
  • Payment-related details (processed via secure third-party gateways)

b. Non-Personal Information

  • Browser type and version
  • Device information
  • IP address
  • Pages visited and time spent on the Website
  • Referring URLs

3. How We Use Your Information

We use the collected information to:

  • Process and fulfill orders
  • Provide customer support
  • Improve our Website, products, and services
  • Communicate updates, offers, or important notices
  • Comply with legal and regulatory obligations

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

  • Enhance user experience
  • Analyze website traffic and performance
  • Remember user preferences

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain Website functionalities.

5. Sharing of Information

We do not sell or rent your personal information. We may share information with:

  • Trusted third-party service providers (payment gateways, logistics partners, analytics tools)
  • Legal or regulatory authorities when required by law
  • Business partners strictly for order fulfillment and service delivery

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. User Rights

Depending on applicable laws, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for data processing

Requests can be made by contacting us through the details provided below.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. Users are encouraged to review the privacy policies of third parties.

10. Children’s Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on the Website. Continued use of the Website constitutes acceptance of the revised policy.

12. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of India.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us through the information provided on the Website.

Last updated: 10 January 2026